Posts by Christopher Ang | #1 CRM Solutions & Loyalty Service Provider in the Philippines

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Avanza Leads CX Management 2017

On August 29, 2017, Posted by , In Featured, With No Comments

CX┬áManagement Seminar 2017 ‘Making Customer Centricity and Engagement a Culture of Excellence’ Customer Experience (CX) is the overall quality of interactions a consumer has with the company, products and services. It is more than serving your clients. It includes interactions through traditional channels, website purchases, phone calls, live chat, social…

YEJ Joins BMAP 2017

On April 17, 2017, Posted by , In Featured, By , , With No Comments

Bangko Sentral ng Pilipinas (BSP) Governor and Monetary Board Chair Amando M. Tetangco, Jr. recently inducted the new set of officers and directors of the Bank Marketing Association (Philippines), Inc. About the BMAP The Bank Marketing Association of the Philippines or BMAP is an organization of banking institutions which seeks…