Customer Relationship Program
Increase target customer base and profitability.
Programs intended to acquire new customers and/or end-consumers.
Increases target customer base.
Programs particularly and specially-designed to induce continuous patronage by your customers and/or end consumers.
Increases purchases, spend, recency and frequency in a lifetime.
Increases purchases, spend at a limited time period.
Referral programs structured to bring new consumers through the goodwill of your current users.
Expands a customer community base
nnovative short-term programs meant to achieve immediate objectives and goals.
Increases sales at a specific period of time.
Online engagements that reward customers based on participation in online activities and purchase.
Increases online advocacy and allows one customer view.
Trade Relationship Program
Improves share of business, revenue and profitability at the trade.
BUSINESS PARTNER LOYALTY
Customized programs targeted to business partners with greater revenue contributions.
Increases sales, profitability and share of business amongst channel partners.
An innovative way of measuring and increasing your channels partners’ skills and knowledge
Improves selling skills and product knowledgeof frontliners and trade partners.
Opening the doorway to new prospects for business partners
Expands client listing
Building brand support from store-based group of purchase influencers.
Increases product push amongst frontliners
at point of purchase
BRAND VISIBILITY AND AVAILABILITY
Audit programs that gather market intelligence at the trade level.
Increases attractiveness of brands at point of purchase.
Programs designed to measure service excellence and knowledge. It can also be used to benchmark competition.
Improves customer service at a higher level than competition.
Employee Relationship Program
Improves employee performance in areas where there are business issues.
LONG SERVICE AWARDS
A personalized and special program for employees based on their tenure or years of service in the company.
Promotes employees loyalty to company; decreases turnover rate
Programs intended to recognize and reward employees based on exemplary performace and achievements.
Encourages above and beyond performance.
Programs specially designed to motivate and reward employees based on performance and/or achievements.
Improves performance on key result areas.
Programs that are particularly structured to increase employee contribution to the company’s business growth
Focuses on achieving revenue targets and increasing contribution per employee.
Programs intended to reward employees for tapping their social networks
Increases customer base and revenues.
Programs intended to incent employees based on their creativity and innovative skills
Increases revenue and savings.
Portfolio of Services
Needs Assessment and Analysis
|Program Performance Criteria Development
|Program Performance Measurement
|Database Design and Set-up
|Contact Channel Plan
|Alliance/Partner Acquisition and Development
|Rewards List Generation
|Rewards Acceptance Assessment
|Business Controls Design
Information Technology Strategy
|IT Database and Transaction Process Development
|IT Systems Development
|IT Communications Platform Development
- Program Introduction and Training
- Service Level Tracking
- Budget Management
- Liason Services
- SMS Solutions
- Social Media Accounts
- Inbound and Outbound Contact Management
- Response Tracking
- Database Acquisition
- Database Clean-up
- Database warehousing
- Data entry
- Data Tracking and Processing
- Alliance/Partner Management
- Reward Sourcing
- Reward Fulfillment
|Customer Segmentation and profiling
|Customer Data Mining
|Online Data Access
Unit 1201 & 1602, 139 Corporate Center
Valero Street, Salcedo Village
Makati City Philippines 1227
Telephone: (632) 8404061
Facsimile: (632) 8123030
RELATIONSHIP & REWARDS MARKETING